Customer Service Centre: +234 08079037402, +234 08115638660, customerservice@nipost.gov.ng
COUNTERS
COMMERCIAL BUSINESS UNIT - COUNTERS
 
NIPOST has a large number of counters in all the Post offices throughout the country and offers the following transactions across the counters daily. STAMP PROCEED - The Stamp Proceed act is principally a financial regulation but its implementation is exercised through the use of Postage stamps. Bulk users like Hotels, Electricity Distribution Companies (EDC), Water Boards, Landowners Banks, The Stock Exchange Market and other big businesses, Tax Meter Machines for the purpose of putting on impression denoting the amount of stamp proceed with dates. Users of these machines must obtain licenses from the Local Head Postmaster and Payment in advance in respect of stamps used must be made from time to time. Electronic stamps are to be used on receipts generated electronically.
 
SALES OF POSTAGE STAMPS:
Customers can buy Postage Stamps across our counters in all Post Offices, Sub-Post Offices, Postal Agencies, and Postshops all over the country. Postage Stamps are available in different denominations, to enable customers meet their mailing needs with ease. Postage Stamps constitutes one of the traditional products in the Post worldwide.
 
RENEWAL OF PRIVATE MAIL BAG (PMB): To renew your PMB you should visit the nearest Post Office
NON REFUNDABLE BAG DEPOSIT:Available in all Post Offices nationwide.
RENEWAL OF POST OFFICE BOX: To renew your Post Office Box visit the nearest Post Office
KEY DEPOSIT: Customers can pay for their Post Office Box key at any of our Post Offices nationwide
PHILATELY SERVICE- Services available include the following:
• Sales of commemorative/ special postage stamps.
• Sales of definitive stamps.
• Sales of first day cover (FDC)
• Deposit account service
• Sales of philatelic accessories - stamp album, magnifying lens, tweezers, etc
• Provide philatelic International service
 
COMMEMORATIVE/SPECIAL POSTAGE STAMPS
They are issued to commemorate national and International events when such events have attained 25th (Silver), 50th (Golden), 60th Diamond and 100th (Centenary) anniversaries. Sales of these stamps will continue for a period of six months in all postal establishments in Nigeria and at the Crown Agents Stamps Bureau in London. However, sales will continue for as long as two years at the Philatelic Bureau after which the Stamps are withdrawn and some measured in the philatelic archives and the rest destroyed.
 
Definitive Stamps These are issued to reflect the country's social and economic development as well as her cultural heritage. They are usually withdrawn from sales after 5 years.
 
First Day Cover (FDC) This is a specialized philatelic item (value added product) in which a set of stamps released are affixed on envelope. The stamps are then date-stamped.
The date on the stamps will be the date of issue of the stamps. The advantage is that you can see the date of issue at a glance several years after
 
SALES OF POST OFFICE ID CARD - Post Office identity card is issued to NIPOST customers as a means of identifying them in their day to day transactions with the post office and thus avert incidence of impersonation and stealing. This identity card is acceptable in Post Offices nationwide for transaction.
 
AGENCY SERVICES It is an across the counter delivery service that we perform for other organizations on commission basis. Agency service includes;
(a) E-Government Service This is a service that NIPOST carryout on behalf of other Government MDAs across the counters in the Post Offices e.g. Payment of Pension to Pensioners, Renewal of Vehicle License on behalf of Road Safety, Sales of Ticket for Nigeria Football Federation (NFF), collaborating with NIMC on National Identity Cards etc,.
(b) Sales and Distribution of Examination forms e.g. WAEC, NECO, JAMB, NABTEB;
(c) Sale and Collection of Insurance policies on behalf of Insurance Companies.
(d) Sales of Telecommunication Services Products e.g. MTN LTD, GLOBALCOM LTD, 9Mobile LTD, Airtel LTD
(e) Sales of Satellite Communications Products e.g. TSTV Decoders, DSTV, Startime, Free to Air.
(f) Sales of Books from Publishers & Publishing Companies,
(g) Any product identified by each zone
 

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CONTACT

Nigerian Postal Service
Nipost Corporate Headquarters
Abubakar Musa Argungu House
Plot 1279 Muhammadu Buhari Way
PMB 12537, Garki 900001
Abuja, Nigeria

CUSTOMER SERVICE

Tel: 08079037402, 08115638660
E-mail: customerservice@nipost.gov.ng,
mailenquiries@nipost.gov.ng
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