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MAIL SERVICES

The Nigerian Postal Service (NIPOST) is the national carrier of all classes of mail items for delivery both within and outside nigeria. Mail items, which include letters, postcards, printed papers, parcels and aerogrammes are processed through the post office.

TYPES OF MAIL

1.1 Conventional Mail These can be classified according to the delivery schedule or other qualities. They include:-

  • First Class Mail: These are mail that require faster delivery than ordinary mail and they attract extra postage fees
  • Second Class Mail: These are mail delivered at no cost other than the stipulated postage rate, a rate lower than that of First Class Mail.
  • Registered Mail: These are mail items requiring special handling because of its contents, which may be Money Order, Postal Order, Bank draft etc. An extra fee is charged in addition to the postage payment.

1.2 Business Mail Business mail service is concerned with processing mail which are exclusively meant for business purposes (transactions).

2. Mail Delivery Services Delivery of mail to addresses in Nigeria is effected through the following means;

  • Post Office Boxes: Post Office boxes are installed in all post offices and sub-post office across the country, and are available for rent on completion of relevant forms and office formalities. The use of post office box guarantees customers' security, privacy and convenience of their mail collection.
  • Private Mail Bag: This service is available on application to the Postmaster in-charge of any post office. It is particularly suitable for customers who receive large quantity of mail (daily) and are prepared to accept delivery/collection usually at least once daily. Correspondences for private mailbag users are also available for delivery/collection earlier than those for delivered by postmen.
  • Special Delivery Service: This is a service introduced for corporate organisations that have 'PMB' and generate large volume of mail. On agreed frequency, NIPOST collects client's mail for their private mailbags and delivers to their offices for an agreed fee. This service saves the clients time, money and the infrastructure required for mail collection and delivery.
  • Post Restante: This is a service for individuals travelling out of their base, who expect important letters. Interested customers could call for such letters by applying for "Post Restante" or "To be called for". There must also be proof of identity to ensure that delivery is made to the proper person; the applicant should be able to state from what place or district he expects the mail. If he decides to send for his mail, the messenger, besides being furnished with the above information must have a written authority to collect such letters.
  • Street Delivery: It entails mail delivery by postmen on house to house basis. The effectiveness of this service depends, to a large extent, on how well a street is named and numbered
  • Caller Services: Where there is no house to house delivery and individuals are unable to procure a private box or private mail bas, addressees may claim their correspondence at the post office or postal agency during normal office hours.